Little Common Surgery

Little Common Surgery 2023-07-24 Person 4 5 0

I've been with Old Town surgery for the last 2 years, and really feel they have been a step up from my previous experiences. Doctors: Dr Rubery and Dr Williams- excellent; despite being clearly busy, they've listened and referred me on to secondary care, which has greatly improved my quality of life for a chronic condition. Nurses: I think I've had input from all nurses and HCAs now, and they are so friendly, helpful, efficient (often spotting if I'm due a second visit in the coming week, and getting both appointments done in one go). Reception staff have been helpful and polite (not intrusive with their triage questions, or grumpy when busy), which I sadly can't say at previous surgeries! I recommend this surgery to all my neighbours. Really glad to be on their list.

Really minor: my 4 year old find the recent news headlines on air in the revolution area quite upsetting, so I'd simply have music rather radio if I was making that decision.

Little Common Surgery 2023-07-11 Person 4 5 0

I haven't had recent experience in needing to see a doctor as I have been under the care of the Elderly Mental Health Team, also have the number for the IBS nurse should I have problems.

In the current climate I couldn't have had better treatment. The surgery were very helpful when I had a problem with my Steroid prescription.

Little Common Surgery 2023-07-03 Person 1 5 0

Awful after Covid. Getting an appointment is too difficult.

Book appointments and show an understanding of the difficulties the disabled face.

Little Common Surgery 2023-05-12 Person 5 5 0

Absolutely fantastic service from the start to finish, reception personal very helpful asking the right questions to make an assessment and to redirect to the correct department, always able to get an appointment never a problem alway polite and really helpful. I also must say I have the best doctor in the country knowledgeable compassionate so approachable an absolutely lovely person I am so grateful and consider myself very very lucky to have him fighting my corner (Dr Williams) I have 100 per cent trust in Dr Williams. The NHS and my local community and myself are extremely lucky to have this calibre of doctor looking after our health. I would like to say a massive thank you to everyone at this practice for always being their especially during COVID where they continued to provide a unbelievable service Many many thanks Mr Bradley Van-cliff Bexhill On Sea

You provide an exceptional service which in my opinion can not be improved on

Little Common Surgery 2023-05-10 Person 3 5 0

Hanging on the phone Is too frequent Getting repeat prescriptions is not straightforward Prescriptions ordered take too long to get to the chemist and sometimes never get there I’m too often made to feel that I should be grateful to get an appointment rather than understanding that this is a service I pay for through taxation. I now have to diagnose myself!

Let the app do all repeats. I have a heart condition and hay fever. In spring I want two different repeats. The app won’t allow.